Privacy Policy
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Privacy Policy
Last Updated : 16th March 2026
Desigreen Sg Pte Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Singapore Personal Data Protection Act 2012 (PDPA).
By accessing or using our website www.desigreen.com, you agree to the terms of this Privacy Policy
1. Personal Data We Collect
We may collect the following types of personal data:
- Identity Information: Name
- Contact Information: Email address, phone number, delivery address
- Order Information: Products purchased (fresh mangoes, fruits, gift boxes), order history, delivery instructions
- Payment Information: Payment status and transaction reference numbers (we do not store full card details)
- Technical Data: IP address, browser type, device information, cookies
- Communication Data: Enquiries, feedback, or messages sent via our website, WhatsApp, or email
2. How We Collect Personal Data
We collect personal data when you:
- Place an order through our website
- Create an account (if applicable)
- Contact us for enquiries or support
- Subscribe to newsletters or promotional updates
- Participate in promotions, gifting, or group orders
3. Purpose of Collection and Use
We collect and use your personal data for the following purposes:
- Processing and delivering fresh mango and fruit orders
- Managing payments, refunds, and invoices
- Communicating order status and delivery updates
- Responding to enquiries and customer support requests
- Improving our website, products, and services
- Sending marketing or promotional messages (only with your consent)
- Complying with legal and regulatory requirements in Singapore
4. Disclosure of Personal Data
We may disclose your personal data to
- Delivery and logistics partners for order fulfillment
- Payment service providers for secure payment processing
- IT and website service providers for system support
- Regulatory authorities when required by law
All third parties are required to protect your data and use it only for authorized purposes.
5. Protection of Personal Data
We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or loss.
These Include :
- Secure servers and encrypted connections
- Limited access to personal data
- Regular review of data protection practices
6. Retention of Personal Data
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once no longer needed, data will be securely deleted or anonymized
7. Cookies and Tracking Technologies
Our website may use cookies to:
- Improve website functionality
- Analyze traffic and usage patterns
- Enhance your browsing experience
You may disable cookies through your browser settings, though some website features may not function properly
8. Access and Correction of Personal Data
You have the right to request access to or correction of your personal data held by us. Requests can be made by contacting us using the details below. We may charge a reasonable administrative fee where permitted by law.
9. Withdrawal of Consent
You may withdraw your consent for the collection, use, or disclosure of your personal data at any time by notifying us in writing. Please note that withdrawing consent may affect our ability to provide services to you.
10. Contact Information (Data Protection Officer)
If you have any questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact:
Data Protection Officer
Desigreen Sg Private Limited
Email: desigreensg@gmail.com]
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.